Effective Date: April 16, 2025

RAX (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, programs, services, and platforms (“Services”).

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1. What Information We Collect

We may collect personal information including, but not limited to:

 • Your name

 • Email address

 • Phone number

 • Billing and payment information

 • Location (general city or country)

 • Information you submit through forms, surveys, or when contacting support

 • Course or program activity (progress, engagement, results)

We may also collect non-personal information like browser type, device type, IP address, and usage statistics.

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2. How We Collect Your Information

We collect information when you:

 • Register for an account

 • Purchase a product or service

 • Fill out forms (like signup forms or checkout pages)

 • Contact us via email, social media, or live chat

 • Use or interact with our website or platform

We may use cookies and similar technologies to collect usage data.

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3. How We Use Your Information

We use your information to:

 • Deliver, maintain, and improve our Services

 • Process transactions

 • Communicate with you (program updates, customer service, promotions)

 • Personalize your experience

 • Conduct research and analyze trends to improve our offerings

 • Ensure security and detect/prevent fraud

We will not sell, rent, or trade your personal information to third parties.

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4. Marketing Communications

By providing your email address, you agree to receive occasional emails from us related to:

 • Program updates

 • Educational content

 • Promotional offers

You can opt-out of marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

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5. How We Store and Protect Your Information

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction.

We use secure systems, encrypted connections, and restrict access to authorized personnel only.

However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

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6. Sharing Your Information

We may share your information with trusted third parties who assist us in delivering our services, such as:

 • Payment processors (e.g., Stripe, PayPal)

 • Email service providers

 • Website hosting companies

 • CRM and course platform providers

All third parties are required to keep your information confidential and use it only for the services they provide to us.

We may also disclose your information if required by law or if necessary to protect our legal rights.

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7. Cookies and Tracking

We use cookies to:

 • Improve website performance

 • Analyze user behavior

 • Remember your preferences

 • Deliver relevant advertisements (remarketing)

You can control cookie settings in your browser. Disabling cookies may affect your experience.

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8. Access, Correction, and Deletion of Your Data

You have the right to:

 • Access your personal information

 • Request corrections to inaccurate or outdated information

 • Request deletion of your personal information (subject to legal and contractual obligations)

To make a request, please contact us at 📧 [Insert Support Email].

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9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of other sites.

We encourage you to read their privacy policies.

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10. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on our website with a new “Effective Date.”

By continuing to use our Services, you accept the changes.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

📧 hello@raxplatform.com